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Privacy Policy

We treat the handling of personal data seriously. The Privacy Policy below details how data collected about you by us. We assure you that we will only use your data as specified herein and for our legitimate and proper business reasons.

  1. ​Unless otherwise provided in this Privacy Policy or Our User Terms, We will not sell, rent or trade your personal information to third parties for marketing purposes without your express written consent.

  2. We will only pass your data to other third parties in accordance with this Privacy Policy, the User Terms or if required to do so by law.

  3. We may disclose your data to our own professional advisers who are bound by confidentiality codes.

  4. We may process data collected about you relating to details of your use of the website and communications with third parties through the website, to assess compliance with the User Terms.

  5. For the purposes of the Data Protection Act 2018 (“DPA”), we are the data controller, unless otherwise confirmed in writing to you at the time your data is collected by us.

  6. We can obtain personal data from you (including your name, postal address, telephone number and email) from a number of different sources:

  7. When you supply us with your details when discussing matters over the telephone to us, or if you submit a request for details to be provided to you by mail or email, or your register with us via the website.

  8. Through a purchase online when you supply us with your personal contact details to send gifts, tickets and goods to. 

  9. Via your individual IP location. This is a function of the website that enables us to assess session information relating to the use of the website, such as the duration of the visit and the type of browser used. Such information is only used for us to evaluate use of the website, as well as for us to diagnose problems with its server and to administer the website.

  10. Through ‘Cookies’ when certain search functions of the website are used so that we can return results of searches carried out to you. You may block cookies by activating the setting on your browser which allows you to refuse the setting of all or some cookies. However, if you use your browser settings to block all cookies (including essential cookies) you may not be to access all or parts of our site. Unless you have adjusted your browser setting so that it will refuse cookies, our system will issue cookies as soon you visit our site.

  11. We need your [name, address and/or email address] if you register with the website so that it can send out information to you that it thinks may be of interest to you. We also require this information about you in order to send out requested information to you.

  12. We will take all reasonable steps to ensure that your data is treated securely and in accordance with this Privacy Policy and in accordance with the provisions of the Data Protection Act 1998. Unfortunately, the transmission of information via the internet is not completely secure. Although we will do our best to protect your personal data, we cannot guarantee the security of your data transmitted to our website; any transmission is at your own risk. Once we have received your information, we will use strict procedures and security features to try to prevent unauthorised access. 

  13. You have the right to ask us not to process your personal data for marketing purposes. If you do not want us to use your data in this way, please either unsubscribe via our email communications or email hello@thewondercompany.co.uk.

  14. You can also exercise the right at any time by contacting us at hello@thewondercompany.co.uk. You also have the right to access information held about you by us. Your right to access can be exercised in accordance with the DPA, as amended from time to time, and any access request may be subject to a fee of £10 to meet our costs in providing you with details on the personal data we hold about you. 

  15. We operate in accordance with the DPA, and any amendments thereto. 

  16. By disclosing your personal information via the website, over the telephone or via email or post you consent to the collection, storage and processing of your personal information by Us in the manner set out in this Privacy Policy, the User Terms and any relevant terms and conditions. 

  17. If you change your contact details, please notify us by sending an email to info@rainbowfactorykids.com. 

  18. If you have any questions or concerns about the information we hold about you, you may email us at hello@thewondercompany.co.uk. Alternatively, you may write to us at Unit 25-26 Pegholme, Wharfebank Mills, Otley, LS21 3JP

  19. Tracking "cookies" are small pieces of data or text files that are stored by your web browser on your hard drive. The cookies contain bits of information such as user preferences for our site. Most modern browsers will allow you to decide whether to accept cookies or prevent them being stored on your computer and even the time frame to keep them. 

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